Global shipping

• In the following 38 countries, if the order of optical transceivers exceeds USD300, we will offer free delivery.

• Asia:Philippines, South Korea, Singapore, Brunei, Taiwan, Malaysia, Thailand, Japan, Indonisia, Indonesia, Kampuchea, Laos, Vietnam

• North America:United States, Canada, Mexico

• Oceania: Australia, New Zealand

• Eastern Europe: Bulgaria, Estonia, Latvia, Lithuania, Slovakia, Romania

• Southern Europe:Slovenia, Greece, Spain, Portugal, San Marino, Italy

• Central Europe: Slovenia, Germany, Poland, Czech, Slovakia, Hungary, Austria, Switzerland

• Western Europe: Belgium, Britain, Ireland, Netherlands, Luxemburg, France

• Northern Europe: Sweden, Denmark, Finland, Norway

We cooperate with the current mainstream international express companies. Usually, we will default to DHL delivery. We will also use Fedex, UPS, TNT and EMS to ship according to different circumstances. In the case of inventory, customers'online orders can be shipped within 1 working day of placing the order. Freight delivery time is affected by the different freight company, different countries, and customs clearance. The arrival time of general goods is as follows.

Remarks: Business accout customers can choose a wider options of freight modes, including air, sea and other personalized freight modes.

The order processing time of fibermall.com varies according to the status of different products.
Items marks “in stock”.
The goods are in stock,General order processing time is within 24 hours after placing an order.
Items marks”Available”
Including products that are out of stock or require a production cycle, we will even update the system, or e-mail to notify the specific delivery time.

Large stock to ensure timely response and rapid delivery

Advanced logistics system guarantees accurate and fast order processing

Warehouse is located in Shenzhen, near the global logistics transfer center, Hong Kong

Mainly deli vered by DHL, Fedex, UPS and other express companies, safe and fast

Just wait at home for the goods to arrive

Follow up and update the logistics information of your goods

You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs.We advise you to find out about the local regulations prior to ordering from us. FiberMall.com can not give you advice or information about tax rates and customs charges in your country.  

If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.

Speak to the fibermall.com Customer Support Team if you need more advice about taxes, shipping invoices and paperwork, and customs declarations.